Process, technology & AI advisory · Malta
Fix the process.
Then the technology.
Then AI.
Most AI projects stall because the process underneath was never fixed. We work in the opposite order: redesign how the work flows, choose technology you won't regret, then apply AI where it pays.
The foundation everything else sits on.
Strategy, architecture and the right vendors.
Use cases, pilots and governance that hold up.
Who you'll work with
You work with Luke, from the first call to the final handover.
Luke Ciantar · Founder
Luke founded Altura after more than 20 years building and leading organisations across iGaming, software product delivery and enterprise IT.
- Former CEO and CTO
- Publicly listed technology group. Founding CTO in 2018, CEO from 2022.
- Co-founder and director
- Malta-based IT managed services company, grown and directed for 14 years.
- Technical leadership
- Malta's national IT agency and a local IT service provider.
Our approach
Four phases, each with something you can use.
Every phase ends with a deliverable that stands on its own if you stop there.
Diagnose
Find where time and money leak.
Output: baseline & opportunity mapRedesign
Design the future process and the business case.
Output: prioritised roadmapBuild
Pilot the highest-value changes with your teams.
Output: working pilot & resultsEmbed
Make the gains hold after we leave.
Output: operating playbookWhat you get
What a Diagnose output looks like.
Phase 1 ends with an opportunity map like this one, for every step of the process. Work happens under NDA, and we're never paid by a vendor we assess.
| Step | Today | What's going wrong | Fix | Layer |
|---|---|---|---|---|
| Bank reconciliations | 4 days, matched by hand in spreadsheets | Three teams re-key the same statement data | One owner, one set of matching rules, review exceptions only | Layer 1 |
| Journal approvals | 2 days waiting in email | No approval limits, so everything goes to the CFO | Approval thresholds and one workflow in the existing finance system | Layer 2 |
| Variance commentary | 1.5 days of drafting | Analysts write the same commentary from scratch each month | An AI-drafted first pass from ledger movements, checked by the analyst | Layer 3 |
An illustrative example to show the format, not a client result. A real map covers every step, with a baseline and a business case for each fix.
Industries
Sectors with heavy processes and tight regulation.
- Financial servicesKYC, reconciliations, regulatory reporting and DORA.
- iGamingPlayer operations, AML and responsible gaming.
- Health & life sciencesPatient pathways and safe use of clinical data.
- Government & public sectorCitizen services and case management.
- Logistics & maritimeDocumentation, customs and planning.
- Professional servicesKnowledge, documents and client onboarding.
Start with the process that hurts most.
Bring it to a 30-minute discovery call with Luke. No obligation, and a straight answer on whether we can help.